Terms & Conditions

These terms govern your use of Smart Approve software and services provided by Smart Approve Evolutions Group ("SA").

Your account

You are responsible for maintaining the security of your account and for all activity under it. You agree to provide accurate information and to keep it up to date.

Use of the service

You may use Smart Approve for lawful property and business administration only. You must not misuse the service or attempt to access data that does not belong to your organisation.

Subscriptions & trials

Smart Approve offers a 90-day free trial with no payment required to start. Paid subscriptions renew according to the plan you select. You can cancel at any time.

Ask Smart Approve — Public Information Resource

Ask Smart Approve is a public information and resource service. It is designed to help Users find, understand and navigate publicly available information and does not provide professional advice.

1. Nature of Ask Smart Approve

Ask Smart Approve is an information and resource feature made available through SA Platforms. Ask Smart Approve may provide information, explanations, summaries, links, guidance-style content and other resources derived from publicly available sources, including information published by:

• UK Government departments
• Scottish Government
• Welsh Government
• Northern Ireland Government
• local authorities
• government agencies
• regulators
• public bodies
• recognised public information sources
• other publicly accessible sources

Ask Smart Approve is intended to help Users find, understand and navigate publicly available information.

Ask Smart Approve is NOT professional advice.

Information provided by Ask Smart Approve must not be treated as:

• legal advice
• financial advice
• tax advice
• accounting advice
• property or landlord advice
• agricultural advice
• veterinary advice
• employment advice
• health and safety advice
• insurance advice
• regulatory advice
• compliance certification
• professional consultancy
• a substitute for advice from a suitably qualified professional

2. Public Resources, Not Advice

Ask Smart Approve is designed as a public-resource discovery and information tool. Its purpose is to help Users identify potentially relevant publicly available information and resources.

For example, Ask Smart Approve may help a User locate or understand information concerning:

• property regulations
• landlord obligations
• tenancy requirements
• farming regulations
• government schemes
• compliance requirements
• licences
• certificates
• deadlines
• public guidance
• regulatory information

However, the information supplied by Ask Smart Approve does not create a professional adviser/client relationship between SA and the User. The fact that Ask Smart Approve provides information about a particular law, regulation, requirement or government publication does not mean that SA is advising the User that the information applies to their particular circumstances.

3. Official Sources

Where practical, Ask Smart Approve should identify or link to the relevant public or official source. Users should review the underlying official source where the information is important to their circumstances. Where there is any difference between information provided through Ask Smart Approve and an official government, regulatory or statutory source, the official source takes precedence.

4. Accuracy and Currency

SA seeks to make Ask Smart Approve useful and informative. However, public information can change, be updated, be withdrawn, contain different requirements for different circumstances, apply differently depending on location, become outdated, or be interpreted differently by different authorities.

SA therefore does not warrant that every item of information provided through Ask Smart Approve is:

• complete
• current
• accurate
• applicable to the User
• legally sufficient
• appropriate for a particular situation

Users should independently verify important information.

5. AI-Generated Information

Where Ask Smart Approve uses artificial intelligence to search, summarise, explain, classify or present public information, the resulting content may contain errors or omissions. AI-generated information must be treated as an information and research aid only.

Users must not rely solely on an AI-generated response when making significant:

• legal
• financial
• regulatory
• compliance
• property
• agricultural
• employment
• health and safety

decisions. Where appropriate, Users should consult the relevant official source or a suitably qualified professional.

6. User Responsibility

The User remains responsible for determining which laws and regulations apply, which government guidance applies, whether a particular requirement applies to their circumstances, whether a deadline has been met, whether a document is legally appropriate, and whether professional advice is required. SA does not assume responsibility for the User's legal, regulatory, property, agricultural, financial or business decisions as a result of using Ask Smart Approve.

7. No Professional Relationship

Use of Ask Smart Approve does not create a:

• solicitor/client relationship
• accountant/client relationship
• financial adviser/client relationship
• landlord/tenant advisory relationship
• agricultural adviser relationship
• regulatory adviser relationship
• consultant/client relationship

between SA and the User. Ask Smart Approve is a software-based public information resource and not a professional advisory service.

8. Documents and Recommendations

If Ask Smart Approve provides a template, checklist, suggested action, summary or generated document, this is provided as a general information resource. The User must review and, where appropriate, obtain professional advice before using such information or documents. The User is responsible for ensuring that any document or action is appropriate for their specific circumstances.

9. Emergency or Time-Critical Matters

Ask Smart Approve should not be relied upon for emergency or time-critical decisions where delay could cause significant financial, legal, safety or other harm. Users should contact the appropriate authority or suitably qualified professional where immediate or specialist assistance is required.

10. Public Resource Position

The inclusion of information within Ask Smart Approve does not constitute an endorsement, guarantee or representation by SA that the information is suitable for the User's individual circumstances.

No professional advice

Smart Approve provides software tools and general information only. Nothing in the service constitutes legal, financial, tax, regulatory or professional advice.

Ask Smart Approve is a public information and resource service. It is designed to help Users find, understand and navigate publicly available information and does not provide professional advice. Information supplied through Ask Smart Approve, including information relating to legislation, regulations, government guidance, property, landlord matters, farming, agriculture, compliance, taxation, finance, employment or health and safety, is provided for general information purposes only. Users should verify important information against the relevant official source and obtain independent professional advice where appropriate.

Liability

To the extent permitted by law, Smart Approve is not liable for indirect or consequential losses arising from use of the service.